🏨 Gaia Prime · Concierge
Hotels & guesthouses
Booking.com raised its preferred commission to 18% in July 2026 and the sector filed with Brazil's antitrust authority; indirect channels already take 55% of Brazilian hotel bookings — independents get only 20% direct (FOHB/Noctua).
What Gaia does for you
✅ Direct WhatsApp bookings with a Pix deposit — zero middleman commission
✅ Instant answers on rates and dates: speed is how you beat the OTA
✅ Confirmation, arrival reminder and QR voucher inside the chat
✅ Human queue with round-robin for whatever the AI can't solve — no guest left unowned
Straight answers
Does it replace my booking engine?
It complements it. The focus is the guest already in your WhatsApp — they expect minutes, and every delay becomes an OTA booking.
How do I receive deposits?
Into YOUR payment account (Asaas, Mercado Pago, Stripe and 6 more gateways) — money never touches Softnatos.
Start with the Concierge plan
R$297/month with scheduling, reservations, Pix deposits and QR tickets. No prospecting modules you will never use.